| Rockwood Water People's Utility District
For after-hour emergencies, such as a sudden change in pressure or a broken waterline, call 503-665-4179 and follow the instructions for service.
WATER FLUSHING PROGRAM
The District's annual Water Main Flushing Program began in mid-March to remove sediment from water mains throughout the District. The Program is part of the District's on-going water quality and system maintenance work. Flushing removes most sediments and biofilm from water mains, and the work involves little or no interruption of service; although a slight discoloration of the water, and drop in water pressure, may occur in areas where flushing is underway. Visit our Water Quality page for more information and a map of the current flushing area. We will update this information each week.
Our Customer Satisfaction Survey Results are In!
Click to Here to See the Results in Our Current Newsletter
Rockwood Water Lines 2014 Issue 1 will be distributed with your water bill between March 7 and April 28, 2014.
WATER LINE LOCATES
Rockwood Water locates all District-owned water lines. District-owned water lines include distribution mains typically found in the street and water services up to the water meter. If you are a contractor doing work in the right-of-way, you must first call in a locate request to Oregon Utility Notification Center at 1-800-332-2344 or at www.digsafelyoregon.com. Rockwood Water does not locate water lines on private property. If you are interested in knowing the location of a water line on your private property, it is necessary to contact a private locating company.
START OR STOP AN EXISTING WATER SERVICE
To start or stop an existing water service, call the District office at (503) 665-4179 or apply in person during business hours. Click on Customer Service for more information.
WHO DO I CALL TO START SEWER SERVICE OR IF I HAVE QUESTIONS ABOUT SEWER SERVICE?
City of Fairview: 503-665-7929
City of Gresham: 503-618-2373
City of Portland: 503-823-7770
Rockwood Water does not provide sewer services. To start sewer services, please contact your sewer provider:
NEW WATER SERVICE INSTALLATION INFORMATION
To request the installation of new water service to a property, you may download and complete the District's New Service Manual by clicking on the link below (Word fillable forms or PDF printable). The Manual contains information and forms required by the District to determine water availability at your site, meter size, backflow prevention requirements, and any other pertinent information. When you purchase your water meter, we will need a copy of the building permit with an address. All applicants need to complete Form R1: Water Availability and all other forms applicable to your request. Please contact the District if you have any questions.
Click here to download the New Service Manual with fillable forms in Word
Click here to download the New Service Manual in PDF format
Private Water Line Insurance
Customers are normally responsible for water line breaks and repairs on their side of meter.
Some customers occasionally receive mailings for insurance. PLEASE NOTE:
Companies offering insurance for private water line repairs are not affiliated with the District.
Before purchasing, check to see if water lines are covered under your existing homeowners policy.
Reduce Exposure to Lead in Drinking Water and Household Plumbing
There is no
lead in our water supply, either Bull Run or our wells, but lead can
get into drinking water in our District by means of home plumbing.
Houses plumbed between 1970 and 1985 with copper pipe that may have lead
in the solder, and houses with brass plumbing fixtures that contain
lead, are most likely to encounter elevated lead levels. There are no
lead service connections in the District. For more information on
reducing exposure to lead in drinking water and household plumbing,
please download our 2013 Lead Brochure at the links below.
Lead Brochure in English
Lead Brochure in Spanish
Water Quality Report 2012 English Water Quality Report 2012
We are pleased to present our annual Water Quality Report for 2012, which documents our water supply continues to meet state and federal regulations. Both English and Spanish versions can be downloaded at the links below. If you would like a hard copy of either version, please contact the District office, and we will be happy to mail you one. If you have any questions, please contact us at 503-665-4179.
Spanish Water Quality Report 2012
Contact the District
Rockwood Water People's Utility District
19601 NE Halsey Street
Portland, Oregon 97230
Phone: (503) 665-4179
Fax: (503) 667-5108