Rockwood Water People's Utility District

503-665-4179

PLEASE NOTE:
Rockwood Water PUD will be closed on Monday, September 1st for the Labor Day Holiday.
 

Click Utility ePay below to pay your bill online. 

 


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Rockwood Water People's Utility District

For after-hour emergencies, such as a sudden change in pressure or a broken waterline, call 503-665-4179 and follow the instructions for service.

NEW BILLING OPTION
We are pleased to announce you can now receive your bill via email. Click here for more details.

CURRENT PROJECTS
WATER MAIN INSTALLATION

In order to improve fire flow, we will replace the water main in the area of SE 143rd, 146th, and 151st Avenues between SE Stark and east Burnside. This work will affect about 75 metered connections, both single-family residences and multi-family dwelling units. The work will take place between 8 a.m. and 5 p.m. weekdays. The total project is expected to take about 3 months to complete.

Please check below for regular updates and details on this project.

UPDATE
Monday, July 21: Pipe delivery and saw cutting will begin on SE 151st.
Tuesday, July 22 - Friday, July 24: Crews will install the main line on SE 151st.

WATER FLUSHING PROGRAM
The District's annual Water Main Flushing Program has been completed. The Program runs each year from February through June and is part of the District's on-going water quality and system maintenance work. Flushing removes most sediments and biofilm from water mains, and the work involves little or no interruption of service; although a slight discoloration of the water, and drop in water pressure, may occur in areas where flushing is underway. Visit our Water Quality page for more information.

ROCKWOOD WATER LINES NEWSLETTER
Click here to view the current issue of our newsletter
Rockwood Water Lines 2014 Issue 2 will be distributed with your water bill between July 7 and August 28, 2014.

WATER QUALITY REPORT 2013
We are pleased to present our annual Water Quality Report for 2013, which documents our water supply continues to meet state and federal regulations. Both English and Spanish versions can be downloaded at the links below. If you would like a hard copy of either version, please contact the District office, and we will be happy to mail you one. If you have any questions, please contact us at 503-665-4179.

English Water Quality Report 2013
Spanish Water Quality Report 2013

WATER LINE LOCATES
Rockwood Water locates all District-owned water lines. District-owned water lines include distribution mains typically found in the street and water services up to the water meter. If you are a contractor doing work in the right-of-way, you must first call in a locate request to Oregon Utility Notification Center at 1-800-332-2344 or at www.digsafelyoregon.com. Rockwood Water does not locate water lines on private property. If you are interested in knowing the location of a water line on your private property, it is necessary to contact a private locating company.

START OR STOP AN EXISTING WATER SERVICE
To start or stop an existing water service, call the District office at (503) 665-4179 or apply in person during business hours. Click on Customer Service for more information.

WHO DO I CALL TO START SEWER SERVICE OR IF I HAVE QUESTIONS ABOUT SEWER SERVICE?
Rockwood Water does not provide sewer services. To start sewer services, please contact your sewer provider:

  • City of Fairview: 503-665-7929
  • City of Gresham: 503-618-2373
  • City of Portland: 503-823-7770
  • NEW WATER SERVICE INSTALLATION INFORMATION
    To request the installation of new water service to a property, you may download and complete the District's New Service Manual by clicking on the link below (Word fillable forms or PDF printable). The Manual contains information and forms required by the District to determine water availability at your site, meter size, backflow prevention requirements, and any other pertinent information. When you purchase your water meter, we will need a copy of the building permit with an address. All applicants need to complete Form R1: Water Availability and all other forms applicable to your request. Please contact the District if you have any questions.

    Click here to download the New Service Manual with fillable forms in Word
    Click here to download the New Service Manual in PDF format

    Private Water Line Insurance
    Some customers occasionally receive mailings for insurance. PLEASE NOTE:

  • Customers are normally responsible for water line breaks and repairs on their side of meter.
  • Companies offering insurance for private water line repairs are not affiliated with the District.
  • Before purchasing, check to see if water lines are covered under your existing homeowners policy.
  • Reduce Exposure to Lead in Drinking Water and Household Plumbing
    There is no lead in our water supply, either Bull Run or our wells, but lead can get into drinking water in our District by means of home plumbing.  Houses plumbed between 1970 and 1985 with copper pipe that may have lead in the solder, and houses with brass plumbing fixtures that contain lead, are most likely to encounter elevated lead levels.  There are no lead service connections in the District.  For more information on reducing exposure to lead in drinking water and household plumbing, please download our 2013 Lead Brochure at the links below.
    Lead Brochure in English
    Lead Brochure in Spanish

    Contact the District
    Rockwood Water People's Utility District
    19601 NE Halsey Street
    Portland, Oregon 97230
    Phone: (503) 665-4179
    Fax: (503) 667-5108
    customerservice@rwpud.org.

     

    If you have questions or comments about this site, please e-mail webmaster@rwpud.org.


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    Rockwood Water People's Utility District • 19601 NE Halsey Street, Portland, OR 97230 • 503.665.4179